Housing Disrepair Claims

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Last Name *

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Contact Information

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Tenant Information

Council tenant or housing association tenant? *

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Previous Claims

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Disrepair Duration

Has the disrepair been ongoing for a minimum of 3 months or more? *

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Frequently Asked Questions

Got questions about housing disrepair claims? We've got straightforward answers to help you get started.

Housing disrepair refers to serious problems in your council or housing association rented home that your landlord hasn't fixed. These can include things like damp, leaks, broken heating, unsafe electrics, or structural issues — anything that makes your home unsafe or unfit to live in.

If you rent from a council or housing association (not a private landlord) and have reported repairs that still haven't been done, you may be eligible to claim. You must have reported the disrepair for the first time over three months ago, and the issues must be causing at least £1,000 worth of damage.

Compensation varies case by case. It depends on the severity of the disrepair, how long it's been going on, and how it has affected your health or living conditions. We will give you accurate advice on your compensation when all evidence has been reviewed.

Most cases take between 6 and 18 months, depending on your landlord's response to your claim. However, repairs are often completed before the case comes to a final conclusion, so you could get your repairs done sooner. Rest assured that we will pressure your landlord to complete repairs and pay you any compensation as soon as possible.

No. We work on a no win, no fee basis. That means you don't pay anything unless your claim is successful where there will be a deduction from your compensation known as a "success fee".

Absolutely not. Your landlord cannot evict you or raise your rent just because you made a claim. You are protected under UK law. We only take on genuine cases that are legally valid and properly supported.